**PLEASE NOTE THIS IS A VIRTUAL PROGRAM THAT WILL TAKE PLACE VIA ZOOM.  Registrants will receive a link to access the Zoom Meeting via email.**  Registration is required.

Have you ever had a negative shopping experience? Find out how to resolve your shopping issues. Robin Putnam, Events and Outreach Manager from the Office of Consumer Affairs & Business Regulation, will discuss support for consumers regarding warranties, return policies, defective merchandise, pricing discrepancies, shopping online and through mail or television.

Register  HERE.

NOTE: This program will be recorded. All registrants will receive the recording via email within 24 hours of the program.

This program is a joint project with Tewksbury Public Library and other Massachusetts libraries.